HKUBS_Standard_Coloured_Shield_Blue_Text_Logo - 380
  • Global Presence
  • About Us
        • About us about us
        • A Premier Business School in Asia with Global Influence
        • Overview
          • Message from the Dean
          • Vision & Mission
          • Milestones
          • Partnerships & Global Network
          • Beta Gamma Sigma HKU Chapter
          • Rankings & Accreditations
          • Corporate Collaboration
        • Leadership
          • Faculty Management
          • International Advisory Council
        • Our Stories
        • Contact Us
        • Staff Portal
        • Campuses
  • Programmes
        • Programmes programmes
        • Diversified Learning Experience Empowers our Students
        • Undergraduate
        • Masters
          • MAA
          • MAcct
          • MCGRM
          • MEcon
          • MFWM
          • MFin
          • MFFinTech
          • MGM
          • MSAF
          • MSc(BA)
          • MScMktg
          • MWM
        • MBAs & EMBAs
          • MBA
          • IMBA
          • HKU EMBA
        • PhD
        • Executive Education
        • DBA
  • People
        • People people
        • International Faculty Body that Offers Quality Education
        • Faculty
        • Post-Doctoral Fellows
        • Demonstrators/ Teaching Assistants
        • Research Postgraduate Students
        • Administration
  • Research
        • Research research
        • Lead the Frontier of Knowledge Creation
        • Thought Leadership
          • Latest Research Publications
          • HKEJ Column
          • FT Chinese Column
          • In the Media
        • Academic Areas
        • Faculty Members
        • Research Grants
        • Seminars & Conferences
          • Edward K Y Chen Distinguished Lecture Series
        • Research Centres & Institutes
        • Hong Kong Macroeconomics Forecast
        • HKU Knowledge Exchange
        • HKU Scholars Hub
        • Shenzhen Research Institutes
  • Events
  • Media
        • Media media
        • Inspire the Society and Community with Rigorous Insights
        • School News
        • In the Media
        • Press Release
  • Career
        • Career career
        • Fostering Strategic Partnerships and Talent Development
        • Recruit our Talents
        • Student Career Development
        • Career Opportunities
          • Faculty Recruitments
          • HKU Career Site
  • 繁
  • 简
Type To Search
HKUBS_Standard_Coloured_Shield_Blue_Text_Logo - 380
Type To Search
  • Global Presence
  • About Us
        • About us about us
        • A Premier Business School in Asia with Global Influence
        • Overview
          • Message from the Dean
          • Vision & Mission
          • Milestones
          • Partnerships & Global Network
          • Beta Gamma Sigma HKU Chapter
          • Rankings & Accreditations
          • Corporate Collaboration
        • Leadership
          • Faculty Management
          • International Advisory Council
        • Our Stories
        • Contact Us
        • Staff Portal
        • Campuses
  • Programmes
        • Programmes programmes
        • Diversified Learning Experience Empowers our Students
        • Undergraduate
        • Masters
          • MAA
          • MAcct
          • MCGRM
          • MEcon
          • MFWM
          • MFin
          • MFFinTech
          • MGM
          • MSAF
          • MSc(BA)
          • MScMktg
          • MWM
        • MBAs & EMBAs
          • MBA
          • IMBA
          • HKU EMBA
        • PhD
        • Executive Education
        • DBA
  • People
        • People people
        • International Faculty Body that Offers Quality Education
        • Faculty
        • Post-Doctoral Fellows
        • Demonstrators/ Teaching Assistants
        • Research Postgraduate Students
        • Administration
  • Research
        • Research research
        • Lead the Frontier of Knowledge Creation
        • Thought Leadership
          • Latest Research Publications
          • HKEJ Column
          • FT Chinese Column
          • In the Media
        • Academic Areas
        • Faculty Members
        • Research Grants
        • Seminars & Conferences
          • Edward K Y Chen Distinguished Lecture Series
        • Research Centres & Institutes
        • Hong Kong Macroeconomics Forecast
        • HKU Knowledge Exchange
        • HKU Scholars Hub
        • Shenzhen Research Institutes
  • Events
  • Media
        • Media media
        • Inspire the Society and Community with Rigorous Insights
        • School News
        • In the Media
        • Press Release
  • Career
        • Career career
        • Fostering Strategic Partnerships and Talent Development
        • Recruit our Talents
        • Student Career Development
        • Career Opportunities
          • Faculty Recruitments
          • HKU Career Site
HKUBS_Standard_Coloured_Shield_Blue_Text_Logo - 380
  • Global Presence
  • About Us
    • Overview
      • Message from the Dean
      • Vision & Mission
      • Milestones
      • Partnerships & Global Network
      • Beta Gamma Sigma HKU Chapter
      • Rankings & Accreditations
      • Corporate Collaboration
    • Leadership
      • Faculty Management
      • International Advisory Council
    • Our Stories
    • Contact Us
    • Staff Portal
    • Campuses
  • Programmes
    • Undergraduate
    • Masters
      • MAA
      • MAcct
      • MCGRM
      • MEcon
      • MFWM
      • MFin
      • MFFinTech
      • MGM
      • MSAF
      • MSc(BA)
      • MScMktg
      • MWM
    • MBAs & EMBAs
      • MBA
      • IMBA
      • HKU EMBA
    • DBA
    • PhD
    • Executive Education
  • People
    • Faculty
    • Post-Doctoral Fellows
    • Demonstrators/ Teaching Assistants
    • Research Postgraduate Students
    • Administration
  • Research
    • Thought Leadership
      • Latest Research Publications
      • HKEJ Column
      • FT Chinese Column
      • In the Media
    • Academic Areas
    • Faculty Members
    • Research Grants
    • Seminars & Conferences
      • Edward K Y Chen Distinguished Lecture Series
    • Research Centres & Institutes
    • Hong Kong Macroeconomics Forecast
    • HKU Knowledge Exchange
    • HKU Scholars Hub
    • Shenzhen Research Institutes
  • Events
  • Media
    • School News
    • In the Media
    • Press Release
  • Career
    • Recruit our Talents
    • Student Career Development
    • Career Opportunities
      • Faculty Recruitments
      • HKU Career Site

Events

Home Events
Taxi Drivers’ Response to Cancellations and No-shows: New Evidence for Reference-dependent Preferences
Taxi Drivers’ Response to Cancellations and No-shows: New Evidence for Reference-dependent Preferences
Taxi Drivers’ Response to Cancellations and No-shows: New Evidence for Reference-dependent Preferences
Taxi Drivers’ Response to Cancellations and No-shows: New Evidence for Reference-dependent Preferences
3Nov
Seminar Calendar, Marketing

Taxi Drivers’ Response to Cancellations and No-shows: New Evidence for Reference-dependent Preferences

3 Nov 2021 | 11:00 a.m. – 12:30 p.m.
online seminar
Share on TwitterShare on FacebookShare on WhatsappShare on LinkedInShare on Email
SPEAKER

Dr. Junhong Chu
Associate Professor
Department of Marketing, NUS Business School
National University of Singapore

ABSTRACT

We study how daily labor supply responds to unanticipated earnings shocks among Singapore’s taxi drivers using a novel identification strategy that uses idiosyncratic variation in booking cancellations and passenger no-shows (CNS) that drivers repeatedly receive. Our results provide new and more compelling evidence in support of the income-targeting model of labor supply. Not only are the average responses on the extensive margin consistent with the income-targeting model, but the responses on the intensive margin and the heterogeneous responses at different income levels and across driver characteristics are as well. We find that drivers work longer and earn more per hour following CNS, and the effects are robust after controlling for rich fixed effects, market supply and demand conditions, and drivers’ sunk cost of time. The CNS effects on ending a shift exhibit a U-shaped pattern, are strongest when cumulative income is close to the average shift income, and become insignificant when the income level is too low or too high. The effects are most pronounced in the first hour of CNS and fade away quickly afterwards. Drivers achieve higher productivity by reducing break time, taking more jobs, driving faster, driving to places with more earning opportunities, and having more time with passengers on board. Drivers choose the response strategies that are complementary to their abilities and circumstances such as schedule flexibility and potential for productivity improvement: Those with flexible working schedules tend to prolong their shifts, while those with flexible earnings rates tend to increase their subsequent productivity. Our novel identification strategy strengthens the empirical literature on daily labor supply, while our findings of heterogeneity effects offer new insights on income-targeting behaviors.

 

“Expectation Formation and Uncertain Information Quality: Evidence and Theory” – HKU Macro Workshop3 Nov 2021
HK Online Trade Seminar Series – “Natural Barriers and Policy Barriers” by Dr. Yang Jiao4 Nov 2021
Other Events
214th Congregation (Summer Congregation 2025)
7Jul-8Jul
Faculty Level | Event
214th Congregation (Summer Congregation 2025)
Grand Hall, Centennial Campus, HKU
Caregiving And Consumption Sacrifice: How Caregiving Affects Choices For The Self
Caregiving And Consumption Sacrifice: How Caregiving Affects Choices For The Self
Caregiving And Consumption Sacrifice: How Caregiving Affects Choices For The Self
Caregiving And Consumption Sacrifice: How Caregiving Affects Choices For The Self
11Jun
Marketing | Seminar
Caregiving And Consumption Sacrifice: How Caregiving Affects Choices For The Self
11 Jun, 2025 | 10:30 a.m. - 12:00 p.m.
KK 1121, K. K. Leung Building, HKU
Prof. Peggy Liu
Taxi Drivers' Response to Cancellations and No-shows: New Evidence for Reference-dependent Preferences
About Speaker
Dr. Junhong Chu

Associate Professor | Department of Marketing | NUS Business School | National University of Singapore

Taxi Drivers’ Response to Cancellations and No-shows: New Evidence for Reference-dependent Preferences
3 Nov 202111:00 a.m. – 12:30 p.m.
online seminar
Sign up for upcoming news and events
LinkedIn WeChat Instagram Facebook Weibo Twitter YouTube

©2025, HKU Business School. All Rights Reserved. | Privacy Policy | Web Accessibility Statement