As one of the most important financial innovations in the last two decades, credit default swap (CDS) contracts have been initiated and actively traded in the market to hedge against credit risks. However, little is known about how these financial innovations affect an underlying firm's operations. In this empirical study, we find that an underlying firm's operational efficiency is significantly improved with the inception of CDS trading. Our results are robust to multiple causal identification strategies. Further analysis suggests that the inception of CDS tends to enhance the operational efficiency of a firm through the supply chain financing capability and trade credit. We also postulate that CDS leads to enhanced efficiency through institutional monitoring and improvements in management effectiveness. We then obtain suggestive evidence. Our findings have direct implications concerning the ongoing policy debate surrounding CDS. We contribute to operations management research by exploring how innovations in the financial market would, in turn, affect the operational performance of firms.

Dr. Chao DING
Innovation and Information Management
Principal Lecturer
Senior Teaching Fellow
BBA (IS)/BBA (BA) Programme Director
Associate Director, Asia Case Research Centre (ACRC)
3917 1684
KK 807
Academic & Professional Qualification
- PhD: University of Florida
- MSc: The Hong Kong University of Science and Technology
- BBA: Sun Yat-sen University
Biography
Chao Ding obtained his Ph.D. degree in the Department of Information Systems and Operations Management in Warrington College of Business and Administration at University of Florida in 2014. Dr. Ding holds a B.S. in optical engineering from Sun Yat-sen University and an M.S. in Economics from Hong Kong University of Science and Technology.
Teaching
- BUSI0036 – Quantitative analysis for business decisions
- IIMT3636 – Decision and risk analysis
- IIMT2601 – Management information systems
- IIMT2602 – Business programming
- MSBA7001 – Business intelligence and analytics
Research Interest
- E-Commerce
- Social Media
- Internet Financing
- Information Goods
Selected Publications
- “Electoral Competition in the Age of Social Media” with W. Jabr and H. Guo, (2024), Management Information Systems Quarterly, 47(4), 1647-1662.
- “Impact of Credit Default Swaps on Firms’ Operational Efficiency” with L. Qiu, R. Liu, Y. Jin, Y. Fan, and A.C.L. Yeung, (2022), Production and Operations Management, 31(9), 3611-3631.
- “Friends or Foes? Strategic Technology Opening and Adopting under Competition between Technological Firms” with Y. Wei, G. Nan, and S. Li, (2022), Information and Management, 59(3), 103624.
- “Strategic Waiting for Disruption Forecasts in Cross‐Border E‐Commerce Operations” with B. Niu, K. Chen, L. Chen, and X. Yue, (2021), Production and Operations Management, 30(9), 2840-2857.
- “Click to Success? The Temporal Effects of Facebook Likes on Crowdfunding” with Y. Jin, Y. Duan, and H.K. Cheng, (2020), Journal of the Association for Information Systems, 21(5), 1191-1213.
- “Retail Clusters in Developing Economies” with X. Zhao, A. Lim, H. Guo, and J.S. Song, (2019), Manufacturing & Service Operations Management, 21(2), 452-467.
- “To Join or Not to Join Group Purchasing Organization: A Vendor’s Decision” with Y.C. Yang, H.K. Cheng, and S. Li, (2017), European Journal of Operational Research, 258(2), 581-589.
- “The Power of the ‘Like’ Button: The Impact of Social Media on Box Office” with H.K. Cheng, Y. Duan, and Y. Jin, (2017), Decision Support Systems, 94, 77-84.
Business Cases
- “Klook – Investing in Digital Transformation to Build Business Resilience” with M. Huang and K.L. Lee, (2024), Asia Case Research Centre, Ref. No.: 24/785C, https://www.acrc.hku.hk/Case/Detail/2161
Awards and Honours
- Outstanding Teaching Award, HKU Excellence Awards for 2024
- Faculty Teaching Innovation Award 2022-23
- Faculty Outstanding Teacher Award (Undergraduate Teaching) 2021-22
- Faculty Outstanding Teacher Award (Postgraduate Teaching) 2020-21
- Faculty Undergraduate Teaching Reward 2017-18
Recent Publications
1Sep
1 Sep 2022
Production and Operations Management




