人工智能(AI)日新月異,中國科企之成就令海外投資者對中資股刮目相看,迎來美國更強力的圍堵,務求拖慢中國的AI技術發展。香港大學經管學院創新及資訊管理學教授兼夏利萊伉儷基金教授蔣鎮輝表示,中國AI大模型的實力已領先全球,跟美國的差距也愈來愈近,華府的晶片管制不能完全解釋兩國AI技術差距,但接下來的挑戰也非光靠砸錢就能彌補。

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- PhD in Business Administration (University of British Columbia), 2004
- Master of Management (Tsinghua University), 1999
- Bachelor of Engineering and Bachelor of Economics (Tsinghua University), 1997
Zhenhui (Jack) Jiang is a professor of Innovation and Information Management and the Padma and Hari Harilela Professor in Strategic Information Management at HKU Business School. He is the founder and Director of HKU Business School AI Evaluation Lab. Previously, he served as the Area Head of Innovation and Information Management at HKU.
Prior to joining the University of Hong Kong, he was a full professor of Information Systems and Analytics at School of Computing, National University of Singapore (NUS), where he served on the Faculty Promotion and Tenure Committee. From 2015 to 2018, Prof. Jiang chaired the SIGHCI of Association for Information Systems (AIS).
Prof. Jiang’s research explores the broad economic and behavioral impacts of cutting-edge information technologies (IT) as well as the effective user interface design of such technologies. His work addresses significant issues in AI, human computer interaction, digital innovation, e-commerce, information privacy, social media, and healthcare. Professor Jiang is currently a Senior Editor for MIS Quarterly and he has also served on editorial boards of many leading Information Systems journals such as Journal of AIS (Senior Editor), Information Systems Research (Associate Editor), MIS Quarterly (Associate Editor), IEEE Transactions of Engineering Management. Prof. Jiang’s research is published in premier business journals, such as MIS Quarterly, Information Systems Research, Management Science, and Journal of MIS, as well as in top-tier Computer Science conferences, like CHI. He has secured approximately US$3 million in research funding as a Principal Investigator and an additional US$4 million as a Co-Investigator.
Prof. Jiang has taught extensively across MBA, EMBA, DBA, and executive education programs at prestigious institutions such as HKU Business School, NUS School of Computing, NUS Business School, NUS Lee Kuan Yew School of Public Policy, and the School of Economics and Management at Tsinghua University. He also held positions as a Visiting Professor at Peking University and as a visiting scholar at MIT Sloan School of Management.
Digital Innovation, e-Business Models, Experimental Research Methodology, Applications for Big Data Analytics, Human Computer Interaction
Artificial Intelligence, Human Computer/AI Interaction, Social Media, Information Privacy, Information Search Analytics, Visual Analytics, User Experience Design, Electronic commerce, and Experimental Design.
- Senior Editor: MIS Quarterly (2022 – 2027)
- Senior Editor: Journal of AIS (2017 – 2020)
- Associate Editor: Information Systems Research (2019 – 2022)
- Associate Editor: MIS Quarterly (2012-2015)
- Editorial Board Member: IEEE Transactions on Engineering Management (2011 – 2016)
- Associate Editor: Journal of AIS (2009-2012 and 2016 – 2017)
- Lu, Y., Li, X, and Jiang, Z. “Online-Offline Self-Identity Overlap and Consumer Decision to Acquire Digital-Physical Twins in the Metaverse,” forthcoming Journal of the Association for Consumer Research.
- Alashoor, T., Keil, M., Jiang, Z. and Saffarizadeh, K., “Privacy Concerns and Data Donations: Do societal Benefits Matter?” MIS Quarterly, Vol. 49, Iss. 2, June 2025, pp. 429–464.
- Luo, C., Jiang, Z., Li, X., Yi, C. and Tucker, C. “Choosing to Discover the Unknown: The Effects Of Choice On User Attention To Online Video Advertising,” Management Science, Vol. 70, No. 10, 2024, pp. 6983- 7003.
- Jiang, H., Siponen, M., Jiang, Z. and Tsohou, A. “The Impact of Internet Monitoring on Employees’ Cyberloafing and Organizational Citizenship Behavior: A Longitudinal Field Quasi-Experiment,” Information Systems Research, Vol. 35, No. 3, 2024, pp.1175-1194.
- Yi, C., Jiang, Z. and Zhou, M. “Investigating The Effects Of Product Popularity And Time Restriction: The Moderating Role Of Consumers’ Goal Specificity,” Production and Operations Management, 32(9), 2023, pp. 2723-2739.
- Liu, Y., Jiang, Z. and Choi, B. “Pushing Yourself Harder: The Effects of Mobile Touch Modes on Users’ Self-Regulation,” Information Systems Research, Vol. 34, No. 3, 2023, pp. 996-1016.
- Li, M., Jiang, Z., and Ma, G. “The Puzzle of Experience vs. Memory: Peak-end Theory and Strategic Gamification Design in M-Commerce,” Information and Management, Vol. 60, No. 2, 2023, pp. 103749.
- Yi, C., Jiang, Z., Li, X. and Lu, X. “Leveraging User-Generated Content for Product Promotion: The Effects of Firm-highlighted Reviews,” Information Systems Research, Vol. 30, No. 3, 2019, pp. 711-725.
- Liu, Y, Jiang, Z. and Chan, H. C. “Touching Products Virtually: Facilitating Consumer Mental Imagery with Gesture Control and Visual Presentation,” Journal of Management Information Systems, Vol. 36, Issue 3, 2019, pp. 823-854.
- Yi, C., Jiang, Z., and Benbasat, I. “Designing for Diagnosticity and Serendipity: An Investigation of Social Product-Search Mechanisms,” Information Systems Research, Vol. 28, No. 2, 2017, pp. 413–429.
- Jiang, Z., Wang, W., Tan, B. and Yu, J. “The Determinants and Impacts of Aesthetic Value in Users’ First Interaction with Websites,” Journal of Management Information Systems, Vol. 33, No. 1, 2016, pp. 229-259.
- Choi, B., Kim, S., and Jiang, Z. “Influence of Firm’s Recovery Endeavors upon Privacy Breach on Online Customer Behavior,” Journal of Management Information Systems, Vol. 33, No. 3, 2016, pp. 904-933.
- Yue, Y., Ma, X. and Jiang, Z. “Influence of Content Layout and Motivation on Users’ Herd Behavior in Social Discovery,” Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI), San Jose, USA, 2016.
- Choi, B., Jiang, Z., Xiao, B. and Kim, S. “Embarrassing Exposures in Online Social Networks: An Integrated Perspective of Relationship Bonding and Privacy Invasion,” Information Systems Research, Vol. 26, No. 4, December 2015, pp. 675-694.
- Yi, C., Jiang, Z. and Benbasat, I. “Enticing and Engaging Consumers Via Online Product Presentations: The Effects Of Restricted Interaction Design,” Journal of Management Information Systems, Vol. 31, No. 4, Spring 2015, pp. 213–242.
- Yue, Y., Ma, X. and Jiang, Z. “Share your View: Impact of Co-Navigation Support and Status Composition in Collaborative Online Shopping,” Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI), Toronto, Canada, 2014.
- Jiang, Z., Heng, C. and Choi, B. “Privacy Concerns and Privacy-Protective Behavior in Synchronous Online Social Interactions,” Information Systems Research, Vol. 24, No. 3, September 2013, pp. 579-595.
- Yi, C., Jiang, Z. and Benbasat, I. “Enticing Consumers via Incomplete Product Experience: An Investigation of Online Product Interactivity Designs,” Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI), Vancouver, Canada, 2011
- Sim, D., Ma, X., Zhao, S., Khoo, J. T., Bay, S. L., and Jiang, Z. “Farmer’s Tale: A Facebook Game to Promote Volunteerism,” Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI), Vancouver, Canada, 2011.
- Zhu, L., Benbasat, I. and Jiang, Z. (equal contribution) “Let’s Shop Online together: An Emphirical Investigation of Collaborative Online Shopping Support,” Information Systems Research, Vol. 21, No. 4, pp. 872-891, 2010.
- Chan, J., Jiang, Z. and Tan, B. “Understanding Pop-up Advertising: Impact of Exposure Time, Advertising Intent, and Brand Image,” IEEE Transactions on Engineering Management, Vol. 57, No. 3, pp. 365-379, 2010.
- Jiang, Z., Chan, J., Tan, B., and Chua, W. “Effects of Interactivity on Website Involvement and Purchase Intention,” Journal of the Association for Information Systems, Vol. 11, Issue 1, 2010, pp. 34-59.
- Jiang, Z. and Benbasat, I. “Investigating the Influence of the Functional Mechanisms of Online Product Presentations,” Information Systems Research, Vol. 18, No. 4, 2007, pp. 454-470.
- Jiang, Z. and Benbasat, I. “The Effects of Presentation Formats and Task Complexity on Online Consumers’ Product Understanding,” MIS Quarterly Vol. 31, No. 3, 2007, pp. 475-500.
- Jiang, Z. Wang, W. and Benbasat, I. “Multimedia-based Interactive Advising Technology for Online Consumer Decision Support,” Communications of the ACM, Vol. 48, No. 8, 2005, pp. 92-98.
- Jiang, Z. and Benbasat, I. “Virtual Product Experience: Effects of Visual and Functional Control of Products on Perceived Diagnosticity and Flow in Electronic Shopping,” Journal of Management Information Systems, Vol. 21, No.3, Winter 2004-5, pp. 111-147.
Data donations, where individuals are encouraged to donate their personal information, have the potential to advance medical research and help limit the spread of pandemics, among other benefits. The decision to donate data is fundamentally a privacy decision. In this research, we build on the privacy calculus, a model describing privacy risks and benefits, and examine the impact of privacy concerns on data donation decisions, highlighting the role of societal benefits in privacy decisions. Based on two randomized experiments using the general context of data donation for medical research (experiment 1) and the specific context of data donation for COVID-19 research (experiment 2), we find that individuals who are highly concerned about privacy tend to donate less data (experiments 1 and 2). This effect holds under a variety of conditions and is consistent with prevailing research. However, this effect is contingent on the privacy calculus. When implicit or explicit societal benefits are perceived, particularly in the absence of privacy controls, the association between privacy concerns and data donation decisions is less salient, highlighting the significant role that societal benefits have in privacy decisions. We discuss the theoretical, practical, social, and ethical implications of these findings.
人工智慧圖像生成技術日新月異,推動市場營銷、廣告設計及藝術創作等領域的創新。港大經管學院創新及資訊管理學教授蔣鎮輝早前聯同其人工智慧大模型評測團隊對22款主流AI模型進行評估,深入剖析不同AI模型在圖像生成方面的表現及潛在風險。
Online video platforms face the challenge of balancing the needs of their users with those of their advertisers. Although users typically prefer to have less intrusive ads, advertisers aim to effectively catch user attention. This paper investigates how the provision of ad choice affects the effectiveness of video advertising. We argue that allowing users to choose an ad to view may trigger a “conjecture-formation-and-confirmation” process that motivates users to pay more attention to the selected ad. Two online experiments and four laboratory experiments are conducted to test the theorized underlying mechanism of the ad choice effect. Study 1 finds when users are unfamiliar (versus familiar) with the content of ad options (i.e., they need to make conjectures about ad content), ad choice is more likely to increase user attention to the chosen ad. Study 2 and Study 3 show that the impact of ad choice on user attention is more likely to be positive when users are enabled to make conjectures about ad content, such as when choice options provide more relevant information about ad content. Study 4a and Study 4b provide more direct support for the underlying mechanism by showing that the ad choice effect is attenuated when users cannot form conjectures about ad content at the choice stage. Study 5 further demonstrates that the positive effect of ad choice is robust across different ad settings. Taken together, these studies show ad choice is more likely to boost the effectiveness of video advertising when the “conjecture-formation-and-confirmation” process is triggered.
自 ChatGPT 問世以來,大語言模型LLM(Large Language Model)迅速成為全球科技競賽的焦點。LLM將被應用到越來越多領域,成为AI發展的新蓝海。目前,美國在基礎技術開發和創新應用上具有明顯優勢,其模型往往在技術前沿上表現出色;而中國的模型更強調針對本土語言環境的優化和實際應用的適應性。如何在兩國的競爭中找到平衡點並推動合作,將成為未來幾年的發展關鍵。
Many organizations have adopted internet monitoring to regulate employees’ cyberloafing behavior. Although one might intuitively assume that internet monitoring can be effective in reducing cyberloafing, there is a lack of research examining why the effect can occur and whether it can be sustained. Furthermore, little research has investigated whether internet monitoring can concurrently induce any side effects in employee behavior. In this paper, we conducted a longitudinal field quasi-experiment to examine the impacts of internet monitoring on employees’ cyberloafing and organizational citizenship behavior (OCB). Our results show that internet monitoring did reduce employees’ cyberloafing by augmenting employees’ perceived sanction concerns and information privacy concerns related to cyberloafing. The results also show that internet monitoring could produce the side effect of reducing employees’ OCB. Interestingly, when examining the longitudinal effects of internet monitoring four months after its implementation, we found that the effect of internet monitoring on cyberloafing was not sustained, but the effect on OCB toward organizations still persisted. Our study advances the literature on deterrence theory by empirically investigating both the intended and side effects of deterrence and how the effects change over time. It also has important broader implications for practitioners who design and implement information systems to regulate employee noncompliance behavior.
截至7月底,國內共推出超300個大模型。經過大模型數量之爭的上半場,下半場中國大模型該如何押寶?“持續穩定的政策支持、龐大的算力規模和廣闊的應用場景是中國獨特的競爭優勢和巨大的發展潛力。”蔣鎮輝教授認為,大模型將從數量到更重視應用端發展。
生成式人工智能(AI)工具發展日新月異,香港大學經濟及工商管理學院今日(12日)發表一項人工智能大語言模型評測綜合排行榜,通過港大深圳研究院建立評分系統,比較十多款大模型表現,顯示由中國科企百度開發的「文心一言」,在中文語境下綜合得分最高,但在「通用語言能力」卻跑輸「ChatGPT4-Turbo」,而大部分國產模型在英文語境下表現均處於「稍微劣勢」。
Many mobile applications use push notifications and reminders to explicitly educate, remind, and motivate users to perform healthy behaviors. However, users do not always act according to these explicit digital interventions. Our study investigates whether users’ self-regulation can be implicitly facilitated with a proper mobile interaction design. Specifically, we investigate the impacts of two touch modes that are supported by force-based interaction technology, that is, pressing and tapping. Drawing on the theory of embodied cognition, which suggests that people automatically infer meanings from their bodily actions, we conjecture that pressing, compared with tapping, enhances self-regulation because the action of pressing on the touchscreen embodies resolute approach motivation toward goals. We test our hypotheses in three experiments. The first experiment investigates beverage choices on a mobile app; the second experiment examines goal setting on a fitness app; and the third experiment focuses on personal hygiene learning on a mobile education app. The results from the three experiments show that pressing actions can improve users’ self-regulation in selecting a healthier but less tasty beverage (Study 1), setting higher exercise goals and performing more physical exercise (Study 2), and reducing lapses in maintaining personal hygiene (Study 3). In addition, such effects were more salient among users with a higher level of health knowledge and a promotion-focused health orientation. This study contributes to healthcare IT research by showing that mobile interaction can be leveraged to nudge users toward enhanced self-regulation.
人們的生活作息規律是由生理時鐘和社交時鐘共同構建而成。不過,人們的社交時鐘經常偏離生理時鐘(例如:為了工作或學習,比睡到自然醒早起;為了夜班工作或趕上項目完成期限而熬夜)— 此現象被稱為「社交時差」。社交時差如何影響消費者行為?研究的工作數據和實驗結果顯示,由於處於社交時差的消費者往往對社交互動不太感興趣,因此社交時差會減少炫耀性的消費行為。然而,此效應在以下情況會有所減弱:當消費者與熟悉的人而非陌生人進行社交互動;當他們的炫耀性消費行為不會引起社交圈子的關注;以及當他們傾向於私人場合中使用奢侈品。




